Smart Retailing Rx Blog

Insight to help you run a better business

During uncertain times, communicate!

When in a crisis, communicate with customers. In brief: Because of COVID-19, many patients are scared, anxious ...

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What You Can Learn from Small-Chain Pharmacies

Ideas from NCPA’s Multiple Locations Conference that can impact single stores By Jim Springer, Vice President of RxOwnership® — South Region Owners of small, regional pharmacy chains gathered recently in ...

One Monster Success

How one mom’s online posting went viral and resulted in global recognition for a Health Mart pharmacy About five years ago, a mother told the staff at Barrett Health Mart ...

How Health Plans and PBMs Evaluate Pharmacy Performance

Get the details of how you contribute to Medicare Star Ratings and what plans look for in their network pharmacies to help ensure that you measure up Provider reimbursement is ...

Get Customers to Switch to Your Pharmacy

Learn what Consumer Reports says customers value in independent pharmacies and use these strengths in your marketing to compete for new patients What is your pharmacy great at? In today’s ...

A Chain Offers to Buy Your Pharmacy. What Do You Do?

Review important considerations and explore the alternatives to accepting a chain’s tempting buy-out offer If you haven’t yet had this experience, there’s a good chance you will. You receive a ...

Recruit Top Talent to Your Pharmacy Staff

Lure great employees with a proactive hiring plan, revealing interview questions, and more As you already know, your staff can greatly impact the overall success of your pharmacy. Knowledgeable and ...

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