Archives for topic: Clinical Performance

2021 trends and opportunities for community pharmacy

COVID-19 has changed consumer habits and has impacted the pharmacy business model in ways that are likely to have long-term effects. In addition to changes related to the pandemic, other changes with lasting impact include evolving competition and trends in areas such as care, technology and marketing. Every pharmacy owner should rethink where the business…

5 lessons learned in 2020 from a community pharmacist

Nearly 40 years ago, Jeff Kirchner started as stock boy at Streu’s Pharmacy Bay Natural in Green Bay, Wisconsin. He is now the CEO and majority owner of the company which has about 90 employees, including 11 pharmacists, and which operates both a community pharmacy and long-term care pharmacy. Even during the COVID-19 pandemic, Kirchner…

Find your pharmacy’s next niche in long-term care

In brief:  As baby boomers age, the long-term care (LTC) market will continue to grow  Identify LTC niches by following your former retail patients and noting other community needs  Build your long-term care business one step at a time    Follow your former retail patients   Just because some of your long-term customers are no longer coming into your pharmacy doesn’t mean you’ve lost them as patients. Follow where they…

Understanding the importance of pharmacy financials through the pandemic

Now more than ever, keeping your pharmacy’s financial statements and records up to date is critical for your business’ success. As access to coronavirus relief continues to become available, having updated financial documents on hand will likely be the key to your pharmacy’s business continuity and financial recovery plan.   More than likely, you probably got into pharmacy to help patients, not work through financial…

Highlights from Virtual McKesson ideaShare 2020

Keys to success: Increase traffic, expand services, improve performance In brief During the COVID-19 pandemic, community pharmacies continue to prove their value Independent pharmacies thrive when they unite, learn and grow A successful pharmacy must increase traffic, expand services and improve performance Health Mart® is providing tools and opportunities to take your pharmacy further Virtual…

Keep customers shopping at your pharmacy during COVID-19 and beyond

Adapt your products, marketing and buying experience to changing demands In brief: The coronavirus pandemic is affecting buying habits well beyond a search for sanitizer Shoppers are changing what and how they buy For front-end sales to thrive, adapt products, marketing and shopping options The virus hit your pharmacy in multiple ways Immediate effects of…

How to advocate for provider status

Seize the moment as an opportunity to expand pharmacy’s scope of practice In brief: Pharmacists are trusted, engage frequently with patients, and are broadly accessible The value of pharmacists has increased during COVID-19 as the scope of practice has increased However, pharmacists still face significant limits on provider status The future of pharmacy depends on…

Fill patient care gaps caused by COVID-19

Your pharmacy can meet the need for immunizations, screenings, prescriptions and more In brief: The pandemic has disrupted healthcare for 76% of Americans Patients have cancelled appointments, delayed shots, skipped drug refills and lost insurance A campaign to “Stop Medical Distancing” encourages people to take care of themselves and see providers Highlight the healthcare services…

Prepare seniors for the upcoming flu season

Prepare seniors for the upcoming flu season In brief: Patients 65 and older account for 57% of hospitalizations and 75% of deaths from seasonal flu While older patients often get a flu shot, this year poses more challenges Due to COVID-19, offering flexible flu shot options for older patients is important and requires preparing now…

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