Archives for topic: Clinical Performance


Help patients clean out their medicine cabinets

Invite customers for CMRs and offer easy ways to restock their basic health supplies In brief: Many patients could be taking fewer drugs than they do. Many patients keep drugs even after they are no longer using them and don’t dispose of them properly. When customers are in a spring cleaning mindset, help them unclutter…

7 ways to cut medication errors in a pharmacy

Manage your pharmacy systems to reduce mistakes In brief: A pharmacy filling 250 prescriptions a day averages four mistakes.1 Well-designed systems and procedures can reduce errors and ensure that staff find potential errors and prevent them before they impact patients. Types of errors A 10-year study found the most common dispensing errors in pharmacies to…

Opportunities in point-of-care testing

New clinical and revenue opportunities for community pharmacies In brief: Point-of-care (POC) testing represents a significant opportunity for community pharmacies. The number of POC tests has increased and experts expect demand to grow. Pharmacies are well positioned to integrate POC testing into their business. For pharmacies to take advantage of this opportunity, it requires addressing…

A new approach to health coaching conversations

Pharmacists who understand patients’ behaviors can better influence them In brief: Many patients do not adhere to their treatment plans. Motivational interviewing has proven effective at guiding behavioral change. A new framework (the Four Tendencies) describes when and why people change behaviors. Understanding patients’ tendencies can help pharmacists be more effective health coaches. Almost all…

Many customers don’t have the best drug plan

Help customers save by switching to lower-cost drug plans

Star Ratings: What pharmacists need to know

An update on Star Ratings

Dealing with DIR

Estimating, managing & lowering DIR Fees

Decrease hospital readmissions, increase pharmacy revenue

How retail pharmacies can reduce hospital readmissions and the benefits of doing so

It’s all about performance

What are you doing to improve your clinical and business performance?

Create new revenue streams

Learn how Towncrest Pharmacy partnered with a payer to prove pharmacy’s value

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