Archives for topic: Business and Operations

Shoppers are changing – is your pharmacy?

What you need to know to update your shelves and shopping experience In brief: Don’t assume you know why people come to your pharmacy or what they want Understand consumer trends and adapt to meet changing needs From skin care products to online shopping, don’t miss trends that could send shoppers to other stores Shoppers’…

Close gaps in patients’ diabetes care

Offer new methods to help your patients control their diabetes  In brief: One identical approach to caring for all patients with diabetes won’t address the varying needs of these diverse patients Identify different segments of patients based on their different situations, behaviors and needs Close care gaps by diversifying the interventions your pharmacy provides  …

How your pharmacy can help reduce vaccine hesitancy

Strategies to reduce vaccine hesitancy in your community In brief: Since vaccines for COVID-19 have been developed and are being manufactured and distributed, the most significant challenge to overcome is “vaccine hesitancy” Roughly 40% of patients are reluctant to get vaccinated, with greater hesitancy among groups such as Black individuals Several strategies can help reduce…

Lessons from Health Marts that are leading the way in COVID-19 vaccination

Lessons from Health Marts that are leading the way in COVID-19 vaccination In brief: About 600 Health Mart pharmacies are already administering COVID-19 vaccines Health Marts are participating in both federal and state COVID-19 vaccination programs Best practices include preparation, efficient workflows and leveraging strong relationships Pharmacies on the vaccination front lines Independent community pharmacies…

The pathway to becoming a 340B pharmacy

Many independent pharmacies avoid 340B participation due to the complexity it can present and the resources it requires to manage. However, by participating in a 340B program, independent pharmacies can help increase access to affordable medications, strengthen the pharmacy’s relationship with its community and provide an alternative revenue stream. What exactly is a 340B program?…

2021 trends and opportunities for community pharmacy

COVID-19 has changed consumer habits and has impacted the pharmacy business model in ways that are likely to have long-term effects. In addition to changes related to the pandemic, other changes with lasting impact include evolving competition and trends in areas such as care, technology and marketing. Every pharmacy owner should rethink where the business…

5 lessons learned in 2020 from a community pharmacist

Nearly 40 years ago, Jeff Kirchner started as stock boy at Streu’s Pharmacy Bay Natural in Green Bay, Wisconsin. He is now the CEO and majority owner of the company which has about 90 employees, including 11 pharmacists, and which operates both a community pharmacy and long-term care pharmacy. Even during the COVID-19 pandemic, Kirchner…

Find your pharmacy’s next niche in long-term care

In brief:  As baby boomers age, the long-term care (LTC) market will continue to grow  Identify LTC niches by following your former retail patients and noting other community needs  Build your long-term care business one step at a time    Follow your former retail patients   Just because some of your long-term customers are no longer coming into your pharmacy doesn’t mean you’ve lost them as patients. Follow where they…

Understanding the importance of pharmacy financials through the pandemic

Now more than ever, keeping your pharmacy’s financial statements and records up to date is critical for your business’ success. As access to coronavirus relief continues to become available, having updated financial documents on hand will likely be the key to your pharmacy’s business continuity and financial recovery plan.   More than likely, you probably got into pharmacy to help patients, not work through financial…

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