Smart Retailing Rx Blog

Insight to help you run a better business

During uncertain times, communicate!

When in a crisis, communicate with customers. In brief: Because of COVID-19, many patients are scared, anxious ...

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How Narrow Networks Are Changing Pharmacy

What community pharmacies need to know about participating in preferred and performance-based networks Narrow pharmacy networks are growing as payers use these networks as a way to help control drug ...

It’s Time to Start Offering Medication Synchronization

How this adherence solution is improving patients’ outcomes and pharmacies’ fiscal health Recent studies show evidence that medication synchronization and the appointment-based model (ABM) are gaining traction among community pharmacies, ...

Deliver Great Service — Right to Your Customers’ Doors

Free prescription delivery pays off with new and loyal customers When Renny Kurup opened Halsted Health Mart Pharmacy in Chicago in July 2010, he offered free prescription delivery to grow ...

The CEO Approach to Your Success

Applying insights from how senior corporate executives manage and lead their business If you’re like many independent pharmacists, you didn’t train to be a business owner. Your path involved trial, ...

Why Are Some Generics Prices Rising?

Rising Generics Prices Confound Conventional Wisdom. What’s Going On? Use of generics continues to grow, and most prices are holding constant or declining. But those generic drugs where the prices ...

10 Important Steps to Prepare Your Pharmacy for 2014

Act Now to Lay the Foundation for a Great Year The 2013 holiday season is now behind us and a new year has begun. This represents a great time to ...

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